Overview
A large enterprise grocery retailer partnered with its MSP and TalentNow to bring more structure, visibility, and discipline to its contingent workforce program. The business needed to reduce unnecessary spend, improve hiring efficiency, and address workforce risk without creating disruption for hiring managers or project teams.
The challenge
Like many large employers managing an extended workforce at scale, the retailer was dealing with several issues at once: contractor costs were rising, interview cycles were consuming too much manager time, and leadership needed a clearer way to manage tenure and co-employment risk. Just as important, many of the real costs in the program were not easy to see in a standard rate discussion — delays to project delivery, productivity lost to slow hiring, and avoidable equipment and onboarding expense.
How TalentNow helped
TalentNow gave the client and its MSP partner a stronger operating foundation for the program: centralized workflow management, better visibility into spend and supplier activity, clearer reporting, and tighter compliance controls. With TalentNow acting as the operating layer, the team was able to identify savings opportunities sooner, reduce friction in the hiring process, and streamline workforce strategy across their organization. Rather than managing each staffing decision in isolation, the retailer could make faster, more consistent decisions across the full lifecycle of contingent labor. TalentNow’s public platform messaging emphasizes exactly these capabilities: unified workforce management, real-time analytics, supplier performance visibility, compliance support, and workflows for faster backfill from a single system.
Business impact
The results were substantial:
- More than $7.2 million in total program value
- Approximately $2 million in direct contractor savings
- About $254,000 in savings tied to reduced time-to-hire inefficiencies
- An $800,000 partnership rebate
- An additional $170,000 in technology- and event-related savings
- Roughly $4 million in broader partnership savings
- 831 interview hours eliminated
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A streamlined backfill workflow that enabled roles to be replaced within 60 days
- Built in compliance alerts and workflows reduced co-employment risk while maintaining continuity of work
Outcome
For the client, the value went beyond cost reduction. The program became easier to manage, less reactive, and better aligned to the realities of enterprise workforce planning. Hiring leaders spent less time on process, the business gained a stronger compliance posture, and the retailer built a more sustainable model for keeping critical work moving with less interruption.